Shipping policy

Shipping & Cash on Delivery (COD) Policy

Welcome to Orb Eden. We operate strictly on a Cash on Delivery (COD) model for now across Pakistan. We believe in absolute honesty and transparency with our customers, with no hidden fees or false promises.

Order Processing & Verification

• After you place an order, our customer support team may reach out to you via WhatsApp at +92 325 4981998 to verify your delivery details and confirm the order before dispatch.
• If a confirmation message is sent, we kindly ask that you reply to ensure there are no processing delays with our courier partner.

Delivery Times

• Processing Time: Verified orders are packed and forwarded to our shipping partners within 24 business hours.
• Delivery Window: Standard courier delivery across Pakistan takes 3 to 5 business days.

Payment Terms

• Since we operate on COD for now, you only pay when the courier hands the package to you at your doorstep. The price you see on your checkout screen is the final price. There are no hidden handling charges or extra interest fees.